What is Fleet Management as a Service (FMaaS)?

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The prevalence of XR has exploded in recent years, as more organizations move to embrace virtual and augmented reality solutions. While businesses of all sizes recognize the potential benefits of XR, those at the enterprise level face a specific set of challenges.

Any enterprise XR solution will likely deploy dozens, if not hundreds, of VR or AR headsets, treadmills, gloves, trackers, accessories, and other integrated technology without preparing for the demands of fleet management–logistics, sanitation, storage, and software.

Don’t be caught unaware. Organizations beginning to employ large-scale XR solutions into their business should seriously consider adopting Fleet Management as a Service (FMaaS). MACE Virtual Labs offers FMaaS as a turnkey service to enterprise-level clients.

What is Fleet Management as a Service?

Any organization dedicated to scaling their use of XR devices will inevitably have decisions to make about how the devices are to be managed and maintained. Fleet management is a turnkey service that allows enterprise-level companies to outsource the entirety of shipping, tracking, charging, cleaning, testing, and updating their XR-related hardware and software. Management and maintenance of XR equipment becomes easy, enabling your business to focus on the important things, like training, sales, or marketing.

The Problems that FMaaS Solves

FMaaS focuses on keeping your XR devices organized, charged, clean, and up-to-date, providing solutions for their management and maintenance.

Logistics

Within a large organization, XR devices are potentially used in different places, at different times, and by different personnel. That sets up a logistical problem for any organization using XR devices at scale.

FMaaS handles the shipment of your XR fleet, getting your equipment where it needs to be safely, reliably, and on time. FMaaS also ensures that your expensive XR devices don’t get lost, misplaced, or mishandled by untrained staff. Outsourcing logistical and inventory management means your company can spend more time focusing on using XR devices, rather than keeping track of them.

Sanitation

Cleanliness of shared devices is especially important for the health of employees. MACE Virtual Labs’ FMaaS offers sanitation services for XR devices before shipping them to the next end-user, ensuring that your employees, clients, and customers stay safe.

With partners like Uvisan and Cleanbox, we can safely disinfect everything from laptops to tablets, headsets and other XR devices. Uvisan, for example, is scientifically proven to kill all bacteria, spores, viruses, protozoans, moulds and yeasts. The level of UV irradiance in their disinfection cabinets will kill 99.99% of Poliovirus 1, SARS, H-CoV 229E , H-CoVOC43, H-CoV 229E, Influenza A (H1N1) and Covid-19 in under one minute of exposure to UVC light.

Software Updates

It’s no secret that XR solutions are technologically complex, requiring careful calibration of hardware and software elements to function properly. Maintaining the hardware/software connection means that XR devices must be continuously updated and tested with the latest and best software versions.

Organizations and employees who are using XR solutions don’t necessarily understand the intricacies of how they work. FMaaS as offered by MACE Virtual Labs allows your organization to outsource this type of technical maintenance to trained staff with guaranteed XR expertise.

When Do I Need FMaaS?

So, how will you know if and when your company needs FMaaS? FMaaS is really only a viable solution for enterprise-level organizations that are deploying XR at scale. Think of it as a way to outsource several services that you may deem peripheral to your organization’s primary goals, like delivering world-class VR training to your workforce.

Core questions to consider include: 

  • Is it financially feasible for your organization?

  • How much equipment will you be using and how often? 

  • Which employees will use the equipment? 

  • How often will the equipment travel?

  • How many dollars and man hours will it cost to train or hire staff to perform inventory management and maintenance? 

Many organizations may come to the realization that it’s easier and more cost-effective to outsource XR fleet management.

Outsource Your XR Fleet Management to MACE Virtual Labs

Outsourcing via FMaaS offers a number of clear benefits for any organization:

  • No need to train employees on XR or hire new employees with XR expertise

  • No need to set aside or pay for space for storage and maintenance of equipment

  • No need for in-house logistical and inventory management of XR

  • No need for staff to understand and update software on XR devices

MACE Virtual Labs offers several enterprise-level XR-related services, designed to help businesses in all industries. XR uses in enterprise include immersive learning, customer activation, product marketing and promotion, and sales. Add FMaaS to the list, and you’ve got a comprehensive array of possibilities for any enterprise-level organization looking to use XR-related services at scale.

MACE Virtual Labs is an industry leader in providing the expertise you need to curate and integrate XR solutions like FMaaS into your organization, be it government, medical, entertainment, or research.

Chad Modad